Okay so this might be a dumb question but I genuinely want to know: Has anyone ever experienced a glitch with jasmin live chat where messages don't send? For what it is worth, comparing your results to anyone else's is a losing game — it is not complicated, it is just easy to skip.
The free tier tells you everything about how the site is run — it is the single change that made the most difference.
If it helps, most matches go nowhere and that is normal rather than a failure — happy to be argued with on that one.