For what it is worth, comparing your results to anyone else's is a losing game — happy to be argued with on that one. Is imlive 2cam still a functioning feature for private shows? Curious how this went for others — especially anything that went badly.
From my side, expecting any single conversation to work out is the wrong frame — that is the bit I would tell anyone signing up today.
Honestly, you can usually tell within a week whether anyone is actually moderating — it is not complicated, it is just easy to skip.
My take: a bad week is a bad week, not evidence about the platform — worth testing yourself rather than taking my word for it.